Subscription, Automatic Renewal, Cancellation and Refund Policy

This policy governs all subscription purchases made through moneybythemile.com (the "Site") and is incorporated into our Terms of Use. By starting a subscription, you agree to the terms below.

1. Subscription Plans and Pricing

Money By The Mile LLC ("we," "us," or "our") currently offers the MBM Pro / All Access plan at $25.00 per month. Additional plans may be introduced in the future. Current pricing is displayed on our Pricing page and at checkout before you complete your purchase.

All prices are in U.S. dollars and are exclusive of any applicable taxes. We collect and remit taxes where required by law.

2. Free Trial

New subscribers who have not previously started an MBM trial are eligible for a 7-day free trial. During the trial period, you will not be charged the subscription price. A valid payment method is required to begin the trial.

The trial begins when you complete the Stripe checkout process. If you do not cancel before the trial ends, your payment method will be charged the applicable subscription price and your subscription will automatically renew as described in Section 3.

Each customer is eligible for one free trial. If you cancel during the trial and later resubscribe, you will not receive a second trial period. We reserve the right to modify or discontinue the free trial offer at any time for new subscribers; existing trials in progress are not affected.

3. Automatic Renewal

Your subscription renews automatically at the end of each billing period (monthly) at the then-current subscription price, unless you cancel before the renewal date. By subscribing, you authorize Money By The Mile LLC and our payment processor, Stripe, Inc., to charge your payment method on a recurring basis without further authorization from you, until you cancel.

We will send a reminder email before each renewal charge to the email address associated with your account. It is your responsibility to keep your email address current.

4. Payment Processing

All payments are processed by Stripe, Inc. We do not store your full payment card number. Your use of Stripe's payment services is subject to Stripe's terms of service. We are not responsible for Stripe's acts or omissions.

If a payment fails, we will notify you by email. Your access to paid features may be suspended until the outstanding balance is resolved. You are responsible for keeping your payment information current.

5. Price Changes

We will provide at least 30 days' advance notice before increasing your subscription price. Notice will be sent to the email address associated with your account and/or displayed on the Site. Where required by applicable law, we will obtain your affirmative consent before a price increase takes effect.

If you do not cancel before the price increase takes effect, your continued use of the Services constitutes acceptance of the new price.

6. Cancellation

You may cancel your subscription at any time through your account billing settings or by contacting us at support@moneybythemile.com. Cancellation takes effect at the end of your current billing period. You will retain access to paid features through the end of the period for which you have already been charged.

Canceling during a free trial takes effect immediately and you will not be charged.

Cancellation does not automatically delete your account or your data. See our Customer Data Protection and Document Handling Policy for information about data retention after cancellation.

7. Refund Policy

General Rule — Monthly Fees Are Nonrefundable

Monthly subscription fees are generally nonrefundable and nonprorated. When a billing period begins, the full monthly fee for that period is earned and will not be refunded except as expressly stated in this Section 7.

Exceptions — When Refunds May Be Issued

Refunds will be issued in the following circumstances:

• Billing errors. If you were charged an incorrect amount due to a billing error on our part, we will refund the difference.
• Unauthorized charges. If a charge was made without your authorization and you notify us promptly, we will investigate and, if confirmed, issue a refund.
• Applicable law. Where applicable law requires a refund (for example, certain consumer protection statutes), we will comply.
• Expressly promised refunds. If we have expressly promised a refund in writing in connection with a specific promotion or offer, we will honor that promise.

Discretionary Refunds

Outside the exceptions above, we may, in our sole discretion, grant refunds on a case-by-case basis. A discretionary refund in one instance does not obligate us to grant refunds in other instances.

How to Request a Refund

To request a refund, contact us at support@moneybythemile.com with your account email address, the date of the charge, and the reason for your request. We will respond within a reasonable time.

8. Account Suspension and Termination by Us

If we suspend or terminate your account for cause (for example, a violation of our Terms of Use), you are not entitled to a refund of any fees already paid. If we terminate your account without cause, we will refund any prepaid fees for the unused portion of your current billing period on a prorated basis.

9. Changes to This Policy

We may update this policy from time to time. Material changes will be communicated as described in our Terms of Use. Continued use of the Services after the effective date of any change constitutes acceptance of the updated policy.

10. Contact

Questions about this policy should be directed to support@moneybythemile.com.